Business Intelligence for MPs Blog
Fixed Fee Agreements
During our on-boarding conversations with MSPCFO clients, our Customer Success team looks at an MSP’s data and sees where they might have data gaps. What can be surprising for clients is how much is revealed about their business during those initial conversations. just collecting and looking at your data uncovers a great deal of value. This is [...]Read More
We’d like to show you the ins-and-outs of one of our most valuable reports: Efficiency Components. This report gets directly to the root of efficiency problems in fixed fee agreements and breaks down efficiency into its key components, so you can see where any problems are—and so you can take action to fix them. It takes you on an instantaneous [...]Read More
Any MSP has good clients and not-so-good clients. The former have strong efficiency ratios and stable relationships with your MSP. But not-so-good clients can have various problems, from efficiency outside the healthy range to instability, reduced profitability, and even the potential for the dissolution of the MSP-client relationship.
This [...]Read More
For any MSP, data should drive strategy. It’s not just what the data shows you, but how you use that data, that determines business success. In this blog we will focus on the pricing aspect of MSP business strategy. How you can use data to determine what your pricing should be.Read More
Are your flat-fee agreements as profitable as they could be? In this blog post, we will discuss measuring agreement profitability, and we’ll go over a few key formulas and techniques for assessing efficiency. We’ll also provide some practical tips for setting up agreements right in ConnectWise.Read More
A successful MSP-client relationship starts well before your engineers get to work. It starts with the first conversation and continues, critically, with the MSP-client agreement. Setting up the right agreement type will lead to profitability, efficiency, transparency, mutual trust, and a long-term commitment. On the other hand, the wrong [...]Read More
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