Are your flat-fee agreements as profitable as they could be? In this blog post, we will discuss measuring agreement profitability, and we’ll go over a few key formulas and techniques for assessing efficiency. We’ll also provide some practical tips for setting up agreements right in ConnectWise.Read More
A successful MSP-client relationship starts well before your engineers get to work. It starts with the first conversation and continues, critically, with the MSP-client agreement. Setting up the right agreement type will lead to profitability, efficiency, transparency, mutual trust, and a long-term commitment. On the other hand, the wrong [...]Read More
Our latest webinar, How to Grow Sales: Data and Perspective, looks at how Managed Service Providers (MSPs) can keep their sales funnels full of warm leads. You can access the webinar by clicking here - webcast online. By analyzing data collected from hundreds of MSPs, we have identified some common characteristics of companies that are [...]Read More
Suppose that you’re considering hiring one of two accountants. The first accountant is fresh out of college and charges $25.00 per hour to prepare your taxes by the book. The second accountant has decades of experience and charges a flat rate of $1,000.00, but he or she is known for saving clients thousands of dollars on their state and federal [...]Read More
Referral marketing is one of the most effective strategies that businesses – including MSPs – can employ to acquire new customers. Most would-be buyers are seeking referrals and most existing customers are willing to give them, but the connection rarely occurs because most companies fail to ask their existing customers for a referral.Read More
The success of your MSP depends on you balancing three vital areas — the quality of service you provide, the rates you charge your customers, and the salary you pay your engineers. It’s only when those three areas combine perfectly that you can sustain and grow a thriving MSP. In this blog post, we’re going to look specifically at one of these [...]Read More
It’s us, the metrics folks, coming back to talk to you about sales growth. Why are we talking about this? Because at the end of the day there are two ways to take home more money:
- Take home more of every dollar you bring in or
- Bring in more dollars.
At MSPCFO the first thing we do with new clients is review their information. We look for missing wages, abnormal costs in agreements and other pieces of information that don't properly reflect the business. We have been doing this a while so we are pretty good at finding mistakes. You may ask why we do this. Go ahead...ask. We do it because [...]Read More
When we started out at MSPCFO we bought licenses for a well-established CRM which will remain nameless (hint: it rhymes with Trails Horse). If any of you know the product, it is awesome in terms of what it can do. There are many success stories about how people have use it to grow their business. There are also stories of about how much [...]Read More
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