Announcing MSPCFO now with WalkMe

Announcing MSPCFO now with WalkMe

At MSPCFO, we’ve always been focused on our belief in delivering an exceptional customer experience. It’s what drives every step of our development process from ideation to specification, product launch to market delivery and ultimately, to client satisfaction.

Personalized Guidance & Help - Built Just For You.

As a SaaS offering, innovation for us starts with understanding our core market’s business objectives and always asking the question, what do our buyers want and need? We are excited to share our new effort to help our clients get more value out of their existing investment from our analytic report set by providing automated contextual help while customers are using the system.

Announcing: MSPCFO now with WalkMe!

WalkMe is a Digital Adoption Platform, an expert as it were, that, when initiated, will guide users through using the system. You can read more about this exciting enhancement here:

When we had our first customer advisory board meeting in July we asked members what they wanted to see in terms of future development and they provided a resounding response: "How can I get more value from parts of the system that aren’t currently being utilized?" It truly was an ROI statement.

Upon hearing that, we knew our effort in developing this new functionality was going in the right direction. With WalkMe, customers can click into a new report and understand how to use it - quickly in a simple, stepped manner. It allows our clients to get to the business analytics they need faster, better and easier.

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Of course, we’re going to continue developing new reports and features, but we’re very excited about this enhanced customer experience. It's never been easier to get the full value of an MSPCFO subscription. The Risk Assessment Reports currently feature WalkMe guidance today and we will roll-out additional sections over the coming weeks.

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